Privacy Policy
Last Updated:18/04/2026
1. Introduction
Resource Pool Group Ltd ("RPG", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Notice details how we collect, process, store, and protect the personal information of our website visitors, enterprise clients, and the global professionals ("Candidates" or "Talent") operating within our ecosystem.
2. Data Controller
Resource Pool Group Ltd, registered in England and Wales (Company Registration Number: 16988514) at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, acts as the Data Controller for the personal data collected through our digital infrastructure.
3. The Data We Collect
We collect and process various categories of personal data to facilitate our global workforce solutions:
- Identity & Contact Data: Names, email addresses, phone numbers, corporate titles, and geographical locations.
- Professional & Talent Data: Curriculum vitae (CVs), educational credentials, employment history, technical assessment results, and psychometric evaluation data collected through our talent intelligence divisions.
- Compliance & Legal Data: Right-to-work documentation, tax identification numbers, and background check results required for our Employer of Record (EOR) services.
- Technical Data: IP addresses, browser types, and platform usage analytics generated when interacting with our secure portals.
4. How We Use Your Data
We strictly use personal data to:
- Execute global talent sourcing and recruitment operations.
- Facilitate secure digital interviews and pipeline management.
- Manage international payroll, tax withholding, and employment compliance.
- Fulfil our legal and regulatory obligations across multiple jurisdictions.
5. Data Sharing and International Transfers
As a global workforce infrastructure provider, we may share personal data with our wholly-owned subsidiaries, verified enterprise clients (when a Candidate is shortlisted), and authorised third-party legal/tax partners. Where data is transferred outside the European Economic Area (EEA) or the UK, we ensure a similar degree of protection is afforded by implementing Standard Contractual Clauses (SCCs) and rigorous data security frameworks.
6. Your Legal Rights
Under the UK General Data Protection Regulation (UK GDPR), you possess the right to access, rectify, erase, restrict, or object to the processing of your personal data.
Cookie Notice
Last Updated:18/04/2026
1. What Are Cookies?
Cookies are small text files placed on your device when you visit our website or utilise our digital marketplaces. They allow our systems to recognise your device, enhance user experience, and deliver enterprise-grade security.
2. Types of Cookies We Use
Resource Pool Group employs the following categories of cookies across our digital infrastructure:
- Strictly Necessary Cookies: Essential for the operation of our secure portals and digital marketplaces. These cannot be switched off in our systems and are required for user authentication, session management, and fraud prevention.
- Performance & Analytics Cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our global platforms. All information these cookies collect is aggregated and anonymous.
- Functionality Cookies: Used to recognise you when you return to our platform, enabling us to personalise our content for you (for example, your choice of language or global region).
- Targeting/Advertising Cookies: Deployed by our authorised marketing partners to build a profile of your corporate interests and present relevant workforce solutions to you on other websites.
3. Managing Your Preferences
You have complete control over your cookie preferences. Upon your first visit to our site, you will be presented with a compliance banner allowing you to accept or reject non-essential cookies. You may also modify your browser settings to block or alert you about these cookies, though some parts of our enterprise platform may not function seamlessly if strictly necessary cookies are disabled.
Terms and Conditions
Last Updated:18/04/2026
1. Acceptance of Terms
By accessing, browsing, or using the website, platforms, applications, or services operated by Resource Pool Group Ltd ("RPG", "Company", "we", "our", or "us"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions.
If you do not agree with any part of these terms, you must not use our website or services.
These Terms apply to all users, including but not limited to employers, candidates, partners, vendors, and visitors.
2. Corporate Structure & Scope of Services
Resource Pool Group Ltd operates as a parent company overseeing multiple subsidiaries, including but not limited to recruitment platforms, AI driven sourcing tools, marketing solutions, e-commerce support services, and software development entities.
These Terms apply collectively across all affiliated platforms, applications, and services operated under RPG unless otherwise stated in subsidiary specific agreements.
3. Intellectual Property Rights
Unless otherwise stated, Resource Pool Group Ltd owns and retains all intellectual property rights in:
- Website content, design, and branding
- Proprietary software and digital infrastructure
- AI sourcing algorithms and recruitment technologies
- Databases, candidate pools, and analytics systems
4. User Accounts & Responsibilities
To access certain services, users may be required to create an account.
You agree to:
- Provide accurate and up to date information
- Maintain confidentiality of login credentials
- Accept responsibility for all activities under your account
We reserve the right to suspend or terminate accounts that:
- Provide false or misleading information
- Violate these Terms
- Engage in fraudulent or harmful activity
5. Acceptable Use Policy
You must not:
- Republish, sell, rent, or sub-license any RPG material or proprietary systems
- Use the platform in a way that causes damage, disruption, or impairment
- Conduct unauthorized data scraping, mining, or extraction
- Attempt to gain unauthorized access to systems or networks
- Upload malicious software, viruses, or harmful code
- Use the platform for unlawful, fraudulent, or unethical purposes
Any breach may result in immediate termination and legal action.
6. Recruitment Services & Candidate Data
As a recruitment and talent solutions provider:
- RPG does not guarantee employment outcomes for candidates
- RPG does not guarantee candidate performance, suitability, or retention for employers
- Employers are responsible for conducting independent verification, background checks, and hiring decisions
Candidate data:
- Must not be copied, stored, or used outside the intended recruitment process
- Cannot be shared with third parties without consent
Unauthorized use of candidate data may result in legal liability.
7. Data Protection & Privacy
RPG processes personal and corporate data in accordance with applicable data protection laws.
By using our services, you agree that:
- Data may be collected, processed, and stored for recruitment, analytics, and service improvement
- Data may be shared within RPG subsidiaries where necessary
We implement reasonable security measures; however, no system is completely secure.
8. Fees, Payments & Commercial Terms
Where applicable:
- Service fees, subscriptions, or commissions will be outlined in separate agreements
- Payments must be made in accordance with agreed terms
- Late payments may result in service suspension or additional charges
All fees are non-refundable unless explicitly stated.
9. Third-Party Integrations
Our platforms may integrate with third-party tools, services, or platforms.
RPG:
- Does not control third-party services
- Is not responsible for their availability, security, or performance
Use of third-party services is at your own risk.
10. Limitation of Liability
The information provided on this website and platforms is for general corporate and informational purposes.
While we strive for accuracy, RPG makes no warranties regarding:
- Completeness
- Reliability
- Accuracy
To the fullest extent permitted by law, Resource Pool Group Ltd shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of business, revenue, or data
- Service interruptions or system failures
11. Indemnification
You agree to indemnify and hold harmless Resource Pool Group Ltd, its directors, employees, and affiliates from any claims, damages, or liabilities arising from:
- Your use of the platform
- Breach of these Terms
- Violation of any applicable law
12. Confidentiality
All proprietary information, including business models, candidate databases, pricing structures, and technical systems, must be treated as confidential.
You agree not to disclose or misuse any confidential information obtained through RPG.
13. Suspension & Termination
RPG reserves the right to:
- Suspend or terminate access without notice
- Restrict usage for violations or suspicious activity
Termination does not waive any accrued rights or obligations.
14. Modifications to Terms
We reserve the right to update or modify these Terms at any time.
Changes will be effective immediately upon posting. Continued use of the platform constitutes acceptance of updated Terms.
15. Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Code of Conduct
Building the Standard for Global Employment
Resource Pool Group Ltd is dedicated to ethical operations, transparency, and the equitable treatment of professionals worldwide. Our Code of Conduct sets the mandatory standards for all our internal staff, our enterprise clients, and the global talent operating within our ecosystem.
1. Fair Labour Practices & Human Rights
We strictly prohibit any form of forced labour, modern slavery, or child labour within our global supply chain. RPG guarantees that all deployed professionals, regardless of their international jurisdiction, receive fair, competitive compensation, reasonable working hours, and safe working conditions that meet or exceed local statutory requirements.
2. Equal Opportunity & Diversity
RPG is a meritocracy. We are committed to building highly diverse, borderless workforces. We do not tolerate discrimination, harassment, or victimisation on the basis of race, gender, age, religion, sexual orientation, or disability. Our AI sourcing algorithms are continuously audited to eliminate inherent biases in the recruitment process.
3. Anti-Bribery and Corruption
Resource Pool Group operates with zero tolerance for bribery and corruption. All employees, directors, and associated third parties are prohibited from offering, promising, giving, or accepting any financial or other advantage to induce improper performance of a relevant function.
4. Confidentiality & Intellectual Property
Given the sensitive nature of global enterprise operations, all members of the RPG ecosystem are legally bound to protect the confidentiality of client data, proprietary business strategies, and candidate information.
5. Whistleblowing
We maintain a secure, anonymous reporting infrastructure. We encourage all stakeholders to report any suspected breaches of this Code of Conduct, legal violations, or unethical behaviour without fear of retaliation.
Data Protection Readiness Statement (GDPR)
Enterprise-Grade Security and GDPR Compliance
As a global provider of human capital infrastructure, Resource Pool Group Ltd processes highly sensitive professional, legal, and financial data across international borders. We recognise that for our enterprise clients, data security is not optional; it is foundational.
This statement outlines our unwavering commitment to the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).
1. Data Processing Principles
RPG adheres to the core principles of the GDPR. All personal data processed through our AI intelligence engines and digital marketplaces is:
- Processed lawfully, fairly, and transparently.
- Collected for specified, explicit, and legitimate corporate purposes.
- Adequate, relevant, and limited to what is necessary.
- Accurate and continually kept up to date.
- Stored securely using industry-leading encryption methodologies.
2. Cross-Border Data Architecture
Because our business model bridges the UK and global talent hubs, international data transfer is a core operational reality. RPG has implemented stringent legal safeguards to ensure data integrity. All international transfers of personal data outside the UK/EEA are legally fortified by the execution of Standard Contractual Clauses (SCCs) and robust Transfer Impact Assessments (TIAs).
3. Infrastructure Security Measures
We employ a "security-by-design" methodology across our entire digital ecosystem:
- Encryption: All data at rest and in transit is secured using advanced cryptographic protocols (AES-256).
- Access Control: Strict Role-Based Access Control (RBAC) and Multi-Factor Authentication (MFA) are enforced across all internal and client-facing portals.
- Auditing: We conduct routine penetration testing, vulnerability scanning, and third-party security audits to ensure our digital perimeters remain impenetrable.
4. Data Subject Rights & Incident Response
RPG maintains dedicated internal protocols to swiftly address data subject requests, including the right to erasure ("right to be forgotten") and data portability. Furthermore, we operate a 24/7 Incident Response team capable of detecting, mitigating, and reporting any potential data breaches to the Information Commissioner’s Office (ICO) within the legally mandated 72-hour timeframe.
5. Continuous Compliance
Compliance is not a static state. Resource Pool Group retains a dedicated internal Data Protection Officer (DPO) and external legal counsel to continuously monitor evolving global data privacy legislations, ensuring our infrastructure remains a secure harbour for your enterprise operations.