Resource PoolEnquiries
HireDesk

Remote and contract teams, managed.

HireDesk staffs work rather than seats. It runs through two divisions: Services for delivered work, Support for ongoing cover.

A HireDesk team member on a video call with colleagues overseas.

Two divisions

One is a project. The other is a rota.

HireDesk Services

HireDesk Services

Division · Delivered work

Skilled remote teams delivering defined work for a client, run and managed by us. The client sets the outcome and the standard. We assemble the team, supervise it and answer for the output.

Suited to work that has a scope and an end: build-outs, migrations, backlogs, seasonal load, a function a client wants running before they hire for it permanently.

Managed by HireDesk. The client does not carry the people.

HireDesk Support

HireDesk Support

Division · Ongoing cover

Back office and customer support cover, staffed remotely and held to agreed service levels. Hours, response times and escalation are written down before anyone starts.

Suited to work that never ends: inbound support, scheduling, claims and admin processing, out-of-hours cover, the functions that quietly consume a growing company.

Continuous cover against a service level, not a headcount.

Why this sits apart from placement.

A permanent hire is a transfer. A managed team is a service. They are priced differently, supervised differently and carry different risk, which is why HireDesk is a separate company rather than a line on the placement menu.

The people work for HireDesk. The client gets the output, the reporting and one point of contact, without taking on employment in a country they have never operated in.

You are buying work that gets done, not a person to manage.

At a glance

EmploymentWith HireDesk, not with the client.
ManagementSupervised by us, reported to you.
ShapeServices for scoped work. Support for ongoing cover.
CommitmentAgreed in writing, with notice on both sides.

Contact

Describe the work, not the headcount.

Tell us what needs doing and to what standard. We will come back with a shape and a written quotation.

info@resourcepool.co.uk
Registered office
Resource Pool Group Ltd
71–75 Shelton Street
Covent Garden, London WC2H 9JQ
United Kingdom
Company number
16988514 (England and Wales)